PokeMMO Support

Importing Or Changing ROMs

We do not provide ROMs. You need to get the ROMs yourself. If you don't know how, we recommend looking for guides on Google or Youtube.

To import or change a ROM, you need to go to "client management" in the login menu.

If you are trying to import or change a ROM and are getting an error, you can see below a few known ways to solve it. If one doesn't work, we recommend trying the others.

"File selection was canceled."

  1. For Samsung devices only:
  • Go to your device's Settings > Applications.
  • Access the menu in the upper right corner and select "Special Access".
  • Select "Access all files".
  • Click on the menu button again and select "Show system".
  • Navigate through the applications and make sure "External Storage" is enabled.
  1. All brands and device models:
    Move your ROMs to a different storage (internal > external or external > internal) and/or to a different folder.

  2. For MIUI devices:
    You might need to enable the MIUI optimization in the developer settings.

  3. For iOS:
    Enable the alternative file selection method clicking in the settings icon in the rom upload screen.

  4. For ChromeOS:
    Restart your device and/or manually place the ROMs in the "rom" folder in PokeMMO's directory.
    If this doesn't work, unfortunately there is nothing else we can suggest, since ChromeOS isn't a supported platform.

ROM uploading loop

In this situation, when you upload your ROMs, the game restarts and requests you to upload ROMs again.

  1. If your screen rotation is locked, unlock it and try uploading your ROM again while holding the phone in landscape mode.

  2. Make sure your device isn't in power saving mode and the option "Don't keep activities" is disabled in your device's Developer Settings.

If these don't fix the issue, try the suggestions mentioned above on "File selection was canceled".

If none of these solutions help, contact our support.


Author: Teddiursa
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